Frequently asked Questions
To book, please reserve your date online and select your actual wedding date.
If your date is fully booked please email me and I may be able to fit you in! You will be required to fill out a short booking form, read T&C’s and secure your place with a deposit which will be deducted from your final order.
After reserving your date online you will receive a confirmation email. 4 weeks ahead of your wedding date you will receive an automated email which includes all packaging and postal instructions including where to send the flowers too. You will be responsible for sending your flowers to me, using the packing instructions provided. If you prefer, you are welcome to hand-deliver your flowers to my studio in Enfield. This can all be discussed in more detail after booking.
Once I have your flowers and we have discussed what item options you would like I then begin the drying process. After 10-14 days your flowers will be dry and you will be placed in a queue. The whole process usually takes 12-14 weeks and I will keep you updated as often as I’m able, within this timeframe. During busy periods this time frame could be longer. Once your order is complete, I will send you photos/videos of your item(s) if you wish and post your order via a 1st-class signed-for service with Royal Mail. Again, you are welcome to collect your items in person if you prefer.
We use the highest quality casting resin which is UV stabilised and inhibits yellowing, however, if left in direct sunlight this can cause the resin to yellow/amber more quickly. To prolong the resin clarity it’s best to display your item out of direct sunlight or away from heat such as fireplace mantels to avoid this. The sun will always win this battle! Please be aware that ultimately all resin will show signs of degradation and amber over time (it will take on a new vintage style). We cannot take any responsibility for resin pieces that turn yellow/amber after a short period of time as there is no way to know how much UV exposure the items were exposed to while in the client’s possession.
Please allow 12-14 weeks, however, this could take longer during busier periods. Sometimes, due to circumstances beyond my control, this time frame could be extended. When your order is complete, I will contact you & provide a shipping update. If you need them by a specific date, please make me aware at the start of the process so I can work out if I can accommodate this for you.
Unfortunately I do not at this time. I require a deposit to secure your date and the remainder is due upon completion. Your deposit will be deducted from your order total. Please note that work will not commence until your final invoice has been paid.
Please note there is a minimum spend of £150
If properly cared for, your preserved flowers should last a lifetime! When you receive your finished order, I include a card with care instructions.
For best results, please post your flowers within 2 days of your wedding date
1. Before posting, cut the stems at an angle (doesn’t matter how short) and give them a drink of fresh water for a few hours.
2. Dampen some kitchen roll and wrap this around a few of the stems (around 5-6 stems together are OK depending on the size of the flower heads, you don’t want them to be squashed together))
3. Once the kitchen roll is wrapped around the cut stems, tightly cover with kitchen foil. This is to keep the damp kitchen roll in place.
4. Using a sturdy box, place a layer of dry kitchen roll at the bottom and stand your flowers in an upright position, filling any space with dry kitchen roll so that they do not move around in transit. It’s important to include dry kitchen roll to absorb any extra liquid as if they are wet, they may rot and I will be unable to carry out the drying process.
● Please DO NOT wrap your flowers in any plastic packaging
● Please leave your name, contact number and Instagram handle inside the box. Instagram is not essential but I like to tag my customers in their process photos!
Flowers need to be posted via 24 hour / next day before 9am delivery to ensure I receive them first thing to start the drying process as quickly as possible
Yes! If you have flowers that are already dry they can still be preserved. Please make a note at the time of booking if this is the case so we can discuss the best size & shape options.
Drying & preserving may change the colours slightly depending on the shade & flower type. This colour change is completely normal and is a side effect of drying. I use high-quality silica sand during the drying process which retains the shape & vibrancy of your flowers. Common changes can include:
- Light pink changes to a soft shade of lilac. This happens the most with Faith Roses & Love Lace
- Dark Pink changes to a shade of purple
- Red roses change into deep shade of burgundy – they’re very dark once placed in resin so best to be balanced out with other colours if possible.
- White flowers are delicate and often change to an off-white/cream colour
Some flowers dry a lot better than others, if your arrangement is all one type of flower or you have concerns over their suitability feel free to message me to discuss them. There is a possibility that the flowers may become dull over time if left in constant direct sunlight.
Please note that letters F & P are not freestanding. The letter J is lowercase. Some letters will also require a silicone dot to aid them & these will be provided in your order.
Yes! You have up until me receiving your flowers to change you mind as much as you like.
If I have already carried out the drying process & your invoice has been sent, I cannot remove items from your order. If you would like additional items, I will need to check if there are enough flowers for your additions and will add them to your final invoice.